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Terms & Conditions

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

Terms & Conditions - the basics

Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. 

 

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).     

 

T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.

Our T&C document


By placing an order with Midnight Flower Shop London, you agree to the following terms and conditions:

🛒 Orders & Payments

• All orders must be paid in full at the time of purchase.
• We accept major credit cards and other secure payment methods offered on our website.
• Prices are listed in Canadian Dollars (CAD) and include applicable taxes.

🌸 Product Substitutions

• We do our best to replicate each design as shown, but seasonal availability may require substitutions.
• Substitutions will always be of equal or greater value and will match the overall style and colour palette of your order.

📦 Delivery & Pickup

• Local delivery is available in London, Ontario and surrounding areas.
• Same-day delivery is not guaranteed and depends on time of order and availability.
• Customers are responsible for providing accurate delivery details. We are not liable for delays or missed deliveries due to incorrect or incomplete information.
• If the recipient is unavailable, we may leave the flowers in a safe place or attempt to contact them directly.

❌ Cancellations

• Orders may be cancelled for a full refund if notice is given at least 48 hours before the scheduled delivery or pickup.
• Cancellations made less than 48 hours in advance are non-refundable, as flowers are perishable and prepared specifically for your order.

💐 Returns & Refunds

Please see our full Return & Refund Policy for details regarding unsatisfactory or damaged products.

📸 Photos & Marketing

We may photograph our floral designs for use on our website, social media, or promotional materials. We do not share any personal customer information.

📍 Contact Us

Midnight Flower Shop London
Everyday Bouquets and Unforgettable Weddings
📧 midnightflowershop@gmail.com
📞 519-808-9536
 

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