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Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

Our Privacy Policy

Privacy Policy
Last Updated: July 27th, 2025

At Midnight Flower Shop London (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us online or in-store.

1. Information We Collect
We may collect the following types of personal information:

Contact Information: Name, phone number, email address, billing and shipping address.

Order Details: Products purchased, delivery instructions, special messages.

Payment Information: We use secure third-party payment processors and do not store your credit card details.

Communication Records: Messages, emails, or chats with us, including order inquiries or customer service requests.

Website Usage Data: IP address, browser type, device information, pages viewed, and time spent on the site (via cookies or analytics tools).

2. How We Use Your Information
We use your information to:

Fulfill and deliver your flower orders

Communicate order confirmations, updates, and promotions

Improve our products, website experience, and customer service

Process payments securely

Comply with legal obligations

3. Sharing Your Information
We only share your personal data with trusted third parties when necessary:

Payment processors (e.g., Stripe, PayPal)

Delivery services (e.g., local couriers)

Website and marketing tools (e.g., Google Analytics, email platforms)

We do not sell or rent your information to third parties.

4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect website usage data. You can manage your cookie preferences through your browser settings.

5. Data Security
We take appropriate technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access. However, no online transmission is 100% secure.

6. Your Rights
You have the right to:

Access the personal data we hold about you

Request corrections or updates

Request deletion of your data (subject to legal obligations)

Opt-out of marketing communications

To make a request, contact us at:
📧 midnightflowershop@gmail.com
📞 519-808-9536

7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from minors.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out:

Midnight Flower Shop London
📍 London, Ontario
📧 midnightflowershop@gmail.com
📞 519-808-9536

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